Hosting and Colocation Services

Hosting or colocation services may referred to as "Server Hosting", "Hosting", "Colocation", or other similar terms.

1) Ceeva ("Seller") hereby grants to Buyer, a nontransferable and nonexclusive right during the term of this agreement to permit users to remotely access and to use the Hosting and Colocation services solely for Buyer’s own internal business purposes. Buyer agrees that payment is due on receipt of the final invoice.

2) If the Buyer fails to pay the final invoice when due, the Buyer may be liable for and pay to Seller all reasonable expenses incurred by Seller in connection with the enforcement of any of Seller's remedies. The remedies described are not exclusive and are elected at the sole discretion of Seller. In addition, they are cumulative, and are in addition to any other remedies provided for by law or equity or otherwise, including but not limited to damages and fees and may, to the extent permitted by law, be exercised concurrently or separately, and the exercise of one remedy shall not be deemed to be an election of such remedy or to preclude the exercise of any other remedy.

3) Term of agreement is as specified in quotation accepted by Buyer (the “Committed Service Term”) and automatically renews for 12 months upon the first 12-month anniversary date. The fee due for early termination of Hosting and Colocation Services by Buyer is 100% of the remaining and unpaid services value. Payment will be immediately due and payable.

Remote Management and Monitoring (RMM) Services

Remote Management and Monitoring (RMM) Services (the “RMM Services”) may be referred to as "Monitoring" or "CeevaCare".

1) Ceeva ("Seller") hereby grants to Buyer, a nontransferable and nonexclusive right during the term of this agreement to permit users to remotely access and to use the RMM Services solely for Buyer’s own internal business purposes. Buyer agrees that payment is due on receipt of the final invoice.

2) If the Buyer fails to pay the final invoice when due, the Buyer may be liable for and pay to Seller all reasonable expenses incurred by Seller in connection with the enforcement of any of Seller's remedies. The remedies described are not exclusive and are elected at the sole discretion of Seller. In addition, they are cumulative, and are in addition to any other remedies provided for by law or equity or otherwise, including but not limited to damages and fees and may, to the extent permitted by law, be exercised concurrently or separately, and the exercise of one remedy shall not be deemed to be an election of such remedy or to preclude the exercise of any other remedy.

3) Term of agreement is as specified in quotation accepted by Buyer (the “Committed Service Term”) and automatically renews for 12 months upon the first 12-month anniversary date. The fee due for early termination of RMM Services by Buyer is 100% of the remaining and unpaid Services value. Payment will be immediately due and payable.

Disaster Recovery Services

Disaster Recovery Services may be referred to as "Backup", "Disaster Recovery", "Business Continuity", "BCDR", "DRS", SaaS Protection, "Datto", "Backupify" or "CeevaProtect".

1) Ceeva ("Seller") hereby grants to Buyer, a nontransferable and nonexclusive right during the term of this agreement to permit users to remotely access and to use the DR Services solely for Buyer’s own internal business purposes. Buyer agrees to purchase from Seller equipment and/or software, licenses, maintenance contracts, service contracts, and all other items listed, including final shipping and taxes included in the quotation accepted by Buyer. Buyer agrees that payment is due on receipt of the final invoice.

2) If the Buyer fails to pay the final invoice when due, the Seller shall have the right, without liability, to repossess the equipment with or without notice to the Buyer. In addition, the Buyer may be liable for and pay to Seller all reasonable expenses incurred by Seller in connection with the enforcement of any of Seller's remedies including, but not limited to, all expenses for or relating to repossessing, storing, transporting, repairing and reselling the equipment. The remedies described are not exclusive and are elected in the sole discretion of Seller. In addition, they are cumulative, and are in addition to any other remedies provided for by law or equity or otherwise, including but not limited to damages and fees and may, to the extent permitted by law, be exercised concurrently or separately, and the exercise of one remedy shall not be deemed to be an election of such remedy or to preclude the exercise of any other remedy.

3) Term of agreement is as specified in quotation accepted by Buyer (the “Committed Service Term”) and automatically renews for 12 months upon the 12-month anniversary date. The fee due for early termination of DR Services by Buyer is 100% of the remaining amount due for the current term. Payment will be immediately due and payable. At the time of renewal, customer has the option to switch to month to month, continue with the current term or extend to a longer term. Renewal price is determined by the term of the agreement.

Security and Endpoint Protection Services

Security and Endpoint Protection Services may be referred to as or include "Endpoint Protection", "Endpoint Security", "Antivirus", "Antimalware", "Managed Detection and Response", "Umbrella", "Content filtering", "Email Security", "Security Awareness Training", "Cloud Response", "Security monitoring", "Ceeva Shield", "Ceeva Protect" or other subscription-based security products.

1) Ceeva ("Seller") hereby grants to Buyer, a nontransferable and nonexclusive right during the term of this agreement to permit users to remotely access and to use the Security and/or Endpoint Security Services solely for Buyer’s own internal business purposes. Buyer agrees that payment is due on receipt of the final invoice.

2) If the Buyer fails to pay the final invoice when due, the Buyer may be liable for and pay to Seller all reasonable expenses incurred by Seller in connection with the enforcement of any of Seller's remedies. The remedies described are not exclusive and are elected at the sole discretion of Seller. In addition, they are cumulative, and are in addition to any other remedies provided for by law or equity or otherwise, including but not limited to damages and fees and may, to the extent permitted by law, be exercised concurrently or separately, and the exercise of one remedy shall not be deemed to be an election of such remedy or to preclude the exercise of any other remedy.

3) Term of agreement is as specified in quotation accepted by Buyer (the “Committed Service Term”) and automatically renews for 12 months upon the first 12-month anniversary date. The fee due for early termination of Security and/or Endpoint Security Services by Buyer is 100% of the remaining and unpaid Services value. Payment will be immediately due and payable.

Hardware / Software

1) If the Buyer fails to pay the final invoice when due, the Seller shall have the right, without liability, to repossess the equipment with or without notice to the Buyer. In addition, the Buyer may be liable for and pay to Seller all reasonable expenses incurred by Seller in connection with the enforcement of any of Seller's remedies including, but not limited to, all expenses for or relating to repossessing, storing, transporting, repairing, and reselling the equipment. The remedies described are not exclusive and are elected in the sole discretion of Seller. In addition, they are cumulative, and are in addition to any other remedies provided for by law or equity or otherwise, including but not limited to damages and fees and may, to the extent permitted by law, be exercised concurrently or separately, and the exercise of one remedy shall not be deemed to be an election of such remedy or to preclude the exercise of any other remedy.