IT Services

The IT solutions you need; whenever and however you need them.

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MANAGED IT SOLUTIONS

Organizations trust Ceeva to develop reliable solutions capable of covering every one of their IT needs, from mobile devices to cloud services and everything in between.

You can rely on us to manage your processes, including training, implementation, and ongoing support, so that you can simply use the technology to achieve your goals.

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    First line of support service desk

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    Whenever you reach out for IT support, rest assured your call goes to our first line service desk where our friendly and experienced service desk analysts will aim to resolve your issue at first point of contact.

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    Virtual CIO services

    Our Virtual Chief Information Officers provide strategic consultation, expert guidance, and operational oversight across your entire IT infrastructure, ensuring everything in your network is firing smoothly.

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    Technology roadmap and budgeting

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    We work with you to build an IT roadmap that meets your budget and helps you reach your goals. We aren’t tied to any specific technology or approach, so we can give you options and timelines that line up with your specific business needs.

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    Project work

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    Often we work with clients on specific projects – implementing new tool or migrating servers and devices. Ceeva can manage this process for you, with an experienced team of project managers and technology pros.

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    Infrastructure design and management

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    We lead you through the design and management of your entire tech stack so that your business functions as you envisioned. Not only will we manage the physical technology, but we will help you with your processes, policies, HR onboarding and offboarding, and more.

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    Network security design and management

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    We build your network stack for reliability with a future-proof design so that you can get the most out of your investment. We then monitor your network and help eliminate breaches, issues, vulnerabilities, and common human errors.

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    Wireless implementations

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    We consider all your security, mobility, flexibility, support, accessibility, and expandability needs to recommend the best-fit wireless solution for your unique needs. We help with private networks for business; guest networks for segregated network security; and captive portals to capture information for guests in your organization, campus, building, park, or other facility.

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    Hardware procurement and installation

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    We are experts in sourcing, acquiring, and installing the best-fit information technology setup for your organization’s needs. 

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    Vendor management

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    We take the daily grind of finding, securing, and booking required vendors off your plate; ensuring you get all the benefits of working with the best, without the time-draining administrative tasks. 

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    Line of Business application management

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    Trust us to manage the software applications used to facilitate the unique requirements of your organization - ensuring you get the fit and support you need, without the admin work. 

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    Remote monitoring and management for endpoints

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    We remotely and proactively monitor your organization’s endpoints, networks, and computers to ensure optimal performance

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    Inventory management

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    Our inventory and warranty management system will help you keep track of devices and network computers. Our custom reporting helps you know what you have and what you’ll soon need to replace.

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    Patch management solutions

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    We manage your organization’s network of computers, keeping them up-to-date and up-to-speed by obtaining, testing, and installing patches on applications and software tools whenever required. 

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    Backup and disaster recovery for local and cloud infrastructure

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    We offer redundant, secure, real-time local and cloud backup both onsite and offsite so that you can rest assured that your data will always be safe and waiting for you, whenever and wherever you need it. 

CLOUD SOLUTIONS

These days the question isn’t whether you're in the cloud, it’s how much of your tech is in the cloud. We work with a mix of local servers and all types of clouds to make sure your data is safe and accessible. This includes implementation, proper training, and high-level insight that ensures you understand the “what,” “how,” and “why” behind your custom solutions

Still unsure of the cloud’s capabilities?  We can explain its potential and help select the right cloud approach 

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    Microsoft 365 document and workflow solutions

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    We’ll help recommend and set up your Microsoft Flow cloud services so that you can automate your organization’s workflows across SharePoint, Teams, Microsoft Flow, Forms, and more.

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    Microsoft Azure migrations and solutions

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    Azure Migrate provides a centralized hub to assess and migrate the best fit on-premises servers, infrastructure, applications for your organization’s needs.

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    Microsoft 365 migrations and management

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    Migration Manager lets you scale your migration project by guiding you through the setup of your computers, creation of tasks, and management throughout.

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    Microsoft Azure Active Directory implementation

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    Implement Azure Active Directory to configure tool access, manage user groups, configure Multi-Factor Authentication (MFA), track sign-in activity, and more.

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    Microsoft Azure and 365 security management

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    Microsoft Azure Identity and Access Management (IAM), security reviews and hardening. We help your organization to harden your 365/Azure tenant to make sure your information stays secure.

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    Microsoft Virtual Desktop solutions

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    Microsoft Virtual Desktop solutions provide an infrastructure as a service solution that Ceeva can implement and manage for you.

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    Private cloud hosting solutions

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    Ceeva offers private cloud solutions to clients who wish to have their own private cloud in a secure and compliant data center. We manage as much or as little as you want us to.  

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    Google Workplace management

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    We’ll manage Google Workspace for your organization, adding users, managing devices, and configuring security settings to ensure your data is always safe.

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    Mobile device management

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    We enhance data security by monitoring, managing, and securing the laptops, smartphones, tablets, and any other mobile devices used in your organization.

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    Microsoft Teams Voice

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    This convenient cloud-based phone system add-on for Microsoft Office 365 is accessible from any mobile device, computer, or desk phone. 

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    Hybrid cloud management

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    We help organizations bridge the gap between an on-premises data center and a private or shared cloud solution.

SECURITY SOLUTIONS

Everything we do begins with a security mindset. Once we understand your potential threats, we help build a wall of security capable of keeping your people, assets, and data safe and secure.

Sleep easy with comprehensive security from a recognized industry leader.

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    Cyber security awareness training

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    One of the biggest threats to an organization’s data security is an uninformed workforce. We can help you educate your workforce on how to adjust their personal habits to keep company and other private data safe.

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    Phishing testing and reporting

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    We assess your employees on their cyber awareness and help you train them. Then, after they are trained, we continue to test the understanding. We help organizations send realistic (but fake) phishing emails to employees to track their responses and train accordingly.

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    Email security solutions

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    Email security solutions are designed to protect against phishing and other email-borne attacks, protecting your email accounts from external threats and employee mistakes. 

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    Identity and access management solutions

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    Each of your users needs access to different combinations of tools and data. We administer user identities and control access to enterprise resources. That way, the right individuals have access to the IT resources they need, and your data is secure.

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    Multi-factor authentication

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    Secure your business data by having users verify their identity on multiple devices when they log in. Ceeva can set up this infrastructure and help educate your team on its importance.

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    Endpoint protection

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    Prevent file-based malware and malicious activity from trusted and untrusted applications. Ceeva can implement solutions that protect network connected devices like desktop computers, laptops, smartphones, tablets, printers, or other specialized hardware like POS terminals or retail kiosks.

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    Managed detection and response – MDR, XDR

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    This outsourced solution provides organizations with threat hunting discovery and response services. Ceeva can secure these services for you and manage your response as threats arise.

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    Incident response planning

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    When Ceeva manages your incident response planning, we establish a set of tools and procedures to identify, eliminate, and recover quickly from all types of cybersecurity threats. From ransomware to phishing attacks to floods and other natural disasters, we have an infrastructure in place to ensure your team can get to work quickly.

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    Business continuity planning

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    Your technology systems are a critical element of business continuity. We work with you to plan for potential threats, ensuring your people, processes, and technology can function in a disaster.

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    Backup and disaster recovery solutions

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    We manage the process of replicating files to be stored at a designated location so that they can be quickly restored following a disaster.

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    Vulnerability and penetration test remediation

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    We look at the vulnerabilities identified during a penetration test. We remediate them and retest to ensure the issues are no longer a threat.

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    Compliance governance and assistance

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    We help you decide how to handle the interdependencies between corporate governance, enterprise risk management, and company compliance.

RESOURCES FOR IT MANAGERS

You’re an all-star IT manager in complete control of your IT strategy.  Sometimes, though, you need an extra set of hands. It pays to have an ally who can help with projects and one-time needs and provide extra (expert) bandwidth during busy times.

We are here for people like you, no matter the size or complexity of your need.

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    Remote monitoring and management tools

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    Also known as network management, we recommend and provide software designed to help you remotely and proactively monitor your endpoints, networks, and computers. 

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    Ticketing and IT workflow tools

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    Records interactions and processes on one continuous thread, with tickets shared between your IT team and Ceeva to ensure clear, tracked communication.

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    Cyber security awareness training

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    We can help you educate your workforce on how to adjust their personal habits to keep company and other private data safe.

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    Project based engagements

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    Often we work with clients on specific projects – implementing new tool or migrating servers and devices. Ceeva can manage this process for you, with an experienced team of project managers and technology pros.

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    Microsoft 365 advisory and project services

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    Let us help you ensure your next Microsoft 365 project benefits from the expert guidance of a partner you trust. 

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    Microsoft Azure and modern workplace solutions

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    Create more seamless communication and collaboration across multiple platforms while maintaining the security and integrity of your systems and data.

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    Microsoft Intune and autopilot integrations

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    Use cloud-based services to simplify the Windows device lifecycle for both IT staff and end users, from initial deployment to end-of-life.

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    Network and server infrastructure consulting and implementation

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    We ensure that everything included in your network, from servers to wireless routers, comes together to make up an infrastructure that suits your needs.

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    Physical office moves and relocations

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    Let us help ensure that your equipment is delivered and set up safely and seamlessly, so you can get back to work with minimal disruption. 

BUSINESS CONTINUITY DATA RECOVERY

What would you do if your organization lost everything in an disaster? We’re talking about all your servers, filing cabinets, computers and the building they were in - gone.

What about a ransomware attack?

Do you have a plan?

With Ceeva on your side, you’ll have backups for your backups and never go without access to your data. We’re obsessed with cyber and data security, and we’ll keep you up and running, regardless of what the world throws at you.

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end users trust Ceeva with their IT

Metplas

Ceeva has been a key source in handling all of our IT needs. The team there helps us know what tools can solve our business problems and support our strategy, and they implement and support them so we can focus on our core business goals. We’re not IT people, and we so appreciate them looking after the IT end of our business.

Metplas
Kevin Siverd | Vice President of Operations
ceeva-logo-2

I was so stressed and by the time George was done my stress level was zero. George did a wonderful job dealing with my problems and getting me back to work. I am not the most technologically savvy person, and he was so patient with me! Thank you so much for hiring such wonderful people!

Ceeva Client End User Survey Response
Partners for Quality

We looked at three MSPs to migrate us to the cloud. Their proposals were similar, but it was clear that the Ceeva team had our long-term interests at heart. We have built a strategic partnership where we can all grow, learn, and change over time. With their support on administration, my team can focus on other business issues to keep the organization moving forward.

Partners For Quality, Inc.
Steve McDonell | Chief Information Officer

Some of Our Clients

Urban Redevelopment Authority
Metplas
Kidsvoice
Action Housing